Overhaul

az1983 · Post by **az1983** » Thu Mar 12, 2009 10:57 am

Hello All~ Its about time for a full overhaul on my main flute (diMedici 1011) and Im asking everyone for help. Im not sure where to have the work done. I purchased the instrument new from JL Smith, but they have yet to respond to 3 emails Ive sent over the course of 2 months about an overhaul. You'd figure in a bad economy they would want to help someone willing to spend a couple hundred dollars! But I digress. Has anyone used Fluteworld repair ect? Or can you recommend someone? I dont trust anyone locally (AZ). Thanks for you time!

cflutist · Post by **cflutist** » Thu Mar 12, 2009 12:58 pm

I've used Carolyn Nussbaum Music Co.
625 Digital Drive, Ste 300
Plano, TX 75075
972-985-2662
www.flute4u.com

She did COA on my Haynes (with C# trill and inline Split E which complicated matters) and did a wonderful job.

pied_piper · Post by **pied_piper** » Thu Mar 12, 2009 3:00 pm

I've always found the folks at J.L. Smith to be very responsive. What email address are you sending to? I found a couple of possible conflicting email addresses:

From their contacts web page:
To schedule a repair: cphillips@jlsmithco.com

But on their workshop page I see:
cathy.phillips@jlsmithco.com (corrected: there were 2 i's rather than 2 l's)

There's always the owner:
Jeff Smith: jsmith@jlsmithco.com

In spite of the wonders of technology, email is NOT guaranteed to be delivered.

Sometimes a good old call on the landline works best...

Toll-Free - USA: (800) 822-2157

az1983 · Post by **az1983** » Thu Mar 12, 2009 3:46 pm

Ive tried all 3 email addresses with no luck. Surprising. I agree, a good ole fashioned telephone call might do the trick.

fluteguy18 · Post by **fluteguy18** » Thu Mar 12, 2009 6:43 pm

Carolyn does good work. I also recommend Robert Johnson at Flute Specialists Inc. If you work with Robert though, be careful. He is also a great salesman, and you could end up with something extra you don't want or need if you don't stay on your toes.

sidekicker · Post by **sidekicker** » Fri Mar 13, 2009 7:29 am

I will also recommend Carolyn Nussbaum. She's terrific to work with and highly respected in the field; not to mention a very nice person. I've dealt with her on many occasions, and can say without reservation that she is a stickler for quality work and would never do anything substandard. She will also be very honest and upfront with you; i.e., if there is something that just cannot be fixed, she will surely let you know prior to doing any work. No, I don't work for her

. But I do know her, and have trusted her to work on my own instrument before with very good results. Her contact info is on her website:

www.flute4u.com

Another alternative one of my friends has recommended is Clifford Tretick:

www.cliffordtretick.com

I've not used him, but the person I know who has recommends him highly. He worked for Brannen for many years, and now does his own thing. I understand that he quietly does work for some of our big-wig flutists.

SK

Phineas · Post by **Phineas** » Mon Mar 16, 2009 2:16 pm

Just for the sake of reference

George Bunk
http://www.saxquest.com

Chris Kane
http://taylorband.homestead.com/biography.html

Robert or Lisa
http://www.starcitymusic.com/

I have had work done at both all these places. Everything from adjustment, to restoring vintage instruments. Not only did these place do great work, they were honest and resonable!

Just thought I plug my favorite